Privacy Policy

Effective Date: 01 August 2024

Noluthando Solutioning Services (Pty) Ltd ("NSS," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect both personal and non-personal information when you interact with us through our website or engage our business solution consulting services.

1.1 Personal Information

This refers to information that can identify you as an individual, such as:

  • Full Name
  • Email Address
  • Contact Number
  • Business Information (such as company name, industry, and size)
  • Billing or payment details
  • Any other information you voluntarily provide when contacting us or filling out forms on our website

1.2 Non-Personal Information

This refers to information that cannot identify you as an individual, such as:

  • Browser type and version
  • Operating system
  • IP Address
  • Website usage data (such as pages visited, time spent, and interaction with the site)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide you with our business consulting services
  • To respond to your inquiries, requests, or feedback
  • To process payments and manage billing
  • To improve our website, services, and overall customer experience
  • To send you newsletters, updates, or marketing communications (if you have opted in)
  • To comply with legal obligations

3. Sharing Your Information

We respect your privacy, and your personal information will not be shared with third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us with business operations such as payment processing, IT support, or marketing, and only for the purposes outlined in this policy.
  • Legal Requirements: We may disclose information if required by law or in response to legal proceedings, court orders, or government authorities.
  • Business Transactions: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience, understand how you use our website, and improve functionality. You can manage your cookie preferences through your browser settings, although disabling cookies may affect your user experience.

6. Your Data Protection Rights

In accordance with the Protection of Personal Information Act (POPIA) of South Africa, you have the following rights regarding your personal information:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You can ask us to update or correct your information.
  • Deletion: You may request the deletion of your personal data under certain circumstances.
  • Objection: You have the right to object to our processing of your personal data in certain situations.

If you wish to exercise any of these rights, please contact us at office@noluthandosolutions.co.za or (+27) 060 319 3110.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal information is no longer needed, we will securely dispose of it.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies solely to our website and services, and we are not responsible for the privacy practices or content of third-party sites. Please review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Noluthando Solutioning Services (Pty) Ltd
Email: office@noluthandosolutions.co.za
Phone: +27 - 060 319 3110